Customer Reviews

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Comments

  1. Roland says:

    Yumi was once again very helpful and efficient with ordering an exclusive item. I highly recommend this service. Thanks Yumi!

  2. Mavis says:

    I’m very grateful to Yumi for finding a pair of sunglasses that were sold out on-line, discontinued and mostly sold out in the physical stores. As soon as Yumi received my email, she was able to quickly find a pair, provided a very fair price to visit the store to purchase them and mail them to me. I had given up hope of every owning these sunglasses (my husband bought a pair in Japan, and I loved them) but within 6 days of writing to Yumi, my post office delivered them to me in Canada. I had never heard of personal shoppers before, but I highly recommend Yumi’s services. I am so happy to have found her website and thrilled to have the sunglasses in my possession. She is a miracle shopper in my mind!

  3. Vicki C says:

    My family and I have travelled from Toronto, Canada for our first ever vacation to Japan. Yumi assisted us in purchasing tickets from Ghibli Meseum and Fujiko · F · Fujio Museum. Yumi is extremely pleasant and provided a wonderful experience. Without her assistance we would not be able to fulfill the itinerary on our dream list! We will definitely contact Yumi again the next when we visit Japan! Arigato Gozaimasu!! ❤️

  4. Melissa says:

    For years I had been looking at a specific item to drop to a reasonable price and I finally found it a few weeks ago. Thanks to Yumi I could finally end my long search!
    I can’t recommend her service enough! She’s always quick to reply and very helpful!

  5. Sunny says:

    Once again got the items I needed through Yumi’s service. Always reliable, professional, detailed, and gives great advice whenever needed!

  6. J C says:

    Yumi’s shopping service is the best!

    I’ve used Yumi’s shopping service several times and she is always professional, attentive, friendly, fast and thorough. I used Yumi’s shopping service to buy several new release items from Shibuya Tsutaya in store and I’m always amazed at how Yumi always makes buying from Japan stress-free. She is clear, makes sure that all of the items I want are purchased and I never need to worry about communication because she always makes sure to email me every step from shopping to shipping to when she’ll go to the store. I am super grateful for her communication as other shopping services I’ve used in the past have left me hanging for days without any communication, but this is never a problem with Yumi. She takes extra care when purchasing and packaging the items I want and I can always see how much care and attention she puts into every shopping service/request.

    I really appreciated how Yumi was willing to accommodate my request with a very short notice. I emailed Yumi regarding the items I wanted (a Tsutaya limited release for a popular series) only 2 days before the release and she went to the store on the day of the release to be sure she was able to purchase all of the items!

    When going to the store, Yumi took photos of the display and I always enjoy looking the photos she takes and it definitely adds to the shopping experience. She even took photos of related items and asked me if I was interested in anything. I’m super grateful at her effort and attention and I’m very grateful she took the extra effort!! (I collect items of the same character and she took photos of all of the items in the store of that character and asked me if I wanted anything! For a collector like me, I cannot express how thoughtful and kind this was!)

    Yumi packed my items with care and even though my country’s post office was really rough with the package, Yumi made sure that my items were well protected and I received everything in perfect condition.

    I cannot express in words how much I appreciate the thoughtfulness, care and effort Yumi always puts into when shopping for me. Yumi’s service is wonderful and unparalleled and I recommend her to anyone who wants to purchase anything from Japan! I will definitely use Yumi’s shopping service in the future!

  7. Mohammad says:

    I’ve used Yumi’s service a few times at this point, and she always does a great job! Extremely quick, polite and packaged the items extremely well!

  8. Alyssa says:

    I am so so grateful to Yumi for her amazing service! She went to an anime event that required a ticket to buy me some merchandise and from the moment I made my request, she replied quickly and carried out the service so fast and for a reasonable price!!the items were packaged safely and arrived shortly after she purchased the items. Definitely will be recommending her service to anyone i can!

  9. Maggie says:

    First time, two in-store requests, and am I ever glad I took the plunge. Yumi communicated all the details and any related information. She even sent some pictures of the venue which was an awesome surprise. Items were securely packaged and arrived quickly. Won’t have to look elsewhere for buying from Japan. Highly recommended!

  10. Marc says:

    I’m so glad to be able to find and use Yumi’s shopping service. Easy to communicate and very responsive to questions. The item was well packed and Yumi helped prepare the shipment fast too. Highly recommend for anyone who need help to shop in Japan from other country.