Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
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  1. Diandra says:

    Yumi was amazing! My friend and I live in Korea and couldn’t get tickets to the Tokyo Waterbomb festival without a Japanese address or phone number. We tried everything. Yumi kindly helped us and the process was quick and easy. We had a great time at the festival. Thanks again Yumi!

  2. Melissa says:

    Once again the service was impeccable! Thanks to Yumi I finally have the shoes I’ve been searching for for several years now. I can’t recommend her enough!

  3. Code G says:

    Yumi San was a great help when it came to buying concert tickets, which is always very complicated when you’re abroad. Extremely fast and efficient, I would call again without hesitation, and not just for concert tickets.
    Thank you very much for your service.

  4. Giorgio says:

    Also this purchase ended in an excellent way. Items arrived in perfect condition. I recommend Yumi to anyone who has to shop from Japan.
    Thanks again Yumi and see you next purchase

  5. Charlotta Wåhlander says:

    Thanks to Yumi we were able to secure Ghibli Museum tickets without the major hassle of abroad online booking ourselves, and in addition at a very fair price compared to international ticket vendors (who also were sold out).

    Following our enquiry she replied quickly and professionally with some additional questions and provided the total cost, we paid via PayPal, and the tickets were secured some weeks later (hooray!!). Thee tickets were later posted to our Tokyo hotel. Immaculate service! We can definitely recommend Yumi, and if we want something from the Japanese market in the future we know whom to contact…

  6. Stefan Veenstra says:

    Another friendly, quick and successful inquiry.

    All items undamaged, complete and secure and neatly packed and arrived within a week.

    Personal Shopper Japan is a rare gem, a quick and reliable service, but more than that Yumi has always been a great person too.
    Considerate and helpful.
    Earlier this year she recommended me producing and sending an item to a Japanese friend myself, considering it was something unique and very personal, she even taught me about the Japanese addressing system.
    This time around I tried writing my inquiry in Japanese as encouraged by my tutor, Yumi kindly corrected some errors I made.
    Fair and honest. When she discovers shipping cost turned more favorable than estimated, she notified me immediately and fairly returned the change.
    It deserves to be mentioned, it’s why I have been a returning customer for years.

    Personal Shopper Japan is formal when she needs to be and friendly when she wants to be. Quick, concise, helpful and fair, always a positive experience.

  7. Melissa says:

    As always I had an amazing experience! Very quick to answer and helped me out really well! Thanks to her I have now the two bags I have been eyeing for a while now.
    I can recommend her service to everyone! I’m glad someone suggested her service to me some years ago!

  8. Solomon says:

    Thank you again Yumi for your service and overall great buying experience!
    My package was received safely and in a timely manner.
    I will definitely go to you for future needs and I appreciate your prompt communication throughout the process.

  9. Giorgio says:

    This purchase also went wonderfully. Everything perfect as always. I recommend Yumi to anyone who has to shop from Japan.
    Thanks again Yumi and see you next purchase

  10. Ronni says:

    I received the items today! Thank you so much! I’ll definitely use your services again!