Customer Reviews

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Comments

  1. Charlotta Wåhlander says:

    Thanks to Yumi we were able to secure museum tickets without the major hassle of abroad online booking ourselves, and in addition at a very fair price compared to international ticket vendors (who also were sold out).

    Following our enquiry she replied quickly and professionally with some additional questions and provided the total cost, we paid via PayPal, and the tickets were secured some weeks later (hooray!!). Thee tickets were later posted to our Tokyo hotel. Immaculate service! We can definitely recommend Yumi, and if we want something from the Japanese market in the future we know whom to contact…

  2. Stefan Veenstra says:

    Another friendly, quick and successful inquiry.

    All items undamaged, complete and secure and neatly packed and arrived within a week.

    Personal Shopper Japan is a rare gem, a quick and reliable service, but more than that Yumi has always been a great person too.
    Considerate and helpful.
    Earlier this year she recommended me producing and sending an item to a Japanese friend myself, considering it was something unique and very personal, she even taught me about the Japanese addressing system.
    This time around I tried writing my inquiry in Japanese as encouraged by my tutor, Yumi kindly corrected some errors I made.
    Fair and honest. When she discovers shipping cost turned more favorable than estimated, she notified me immediately and fairly returned the change.
    It deserves to be mentioned, it’s why I have been a returning customer for years.

    Personal Shopper Japan is formal when she needs to be and friendly when she wants to be. Quick, concise, helpful and fair, always a positive experience.

  3. Melissa says:

    As always I had an amazing experience! Very quick to answer and helped me out really well! Thanks to her I have now the two bags I have been eyeing for a while now.
    I can recommend her service to everyone! I’m glad someone suggested her service to me some years ago!

  4. Solomon says:

    Thank you again Yumi for your service and overall great buying experience!
    My package was received safely and in a timely manner.
    I will definitely go to you for future needs and I appreciate your prompt communication throughout the process.

  5. Giorgio says:

    This purchase also went wonderfully. Everything perfect as always. I recommend Yumi to anyone who has to shop from Japan.
    Thanks again Yumi and see you next purchase

  6. Ronni says:

    I received the items today! Thank you so much! I’ll definitely use your services again!

  7. Ryan says:

    Thanks to Yumi I was able to get tickets to meet some of my favorite idols while I was in Japan. She was very communicative about the whole process. I also had some other items ordered and delivered to my hotel and everything came in good condition.

  8. Peterson Junior So says:

    If you’re a big figure collect like me especially for Holy Grails. Yumi is the go-to personal shopper to be at. She give you a very forward and direct quote, total + shipping = everything. I personally like how she handles everything quickly and with ease. If you’re like me whom got rejected after winning an auction on YahooJAuctions! because you’re using a proxy well look no further. Yumi has great reviews and as my first personal shopper she’s become my only personal shopper if I need to go through. She would give inform you and provide a photo upon item arrival and shipping is handled with care. I can recommend her to any other shopper and hobbyists out there!

  9. Cha says:

    I was looking for pink casual matcha wares and Ms. Yumi was spot on with her recommendations. She found the aesthetics I had in mind – cute, casual, but not overly frivolous. I received my items a few days after she notified me that she has shipped the items. The items were packaged carefully thus they arrived safely. I will definitely be a repeat customer. Thank you so much! I am a highly satisfied customer, obviously. 😉

  10. Tasia says:

    I’d been trying for a few months to order some earrings from a Japanese website, and every time I’d hit submit, it would eat my order and give me an error message. This time, when the earrings became available again, I sent Yumi an inquiry, and it went smooth as butter! I think my address might have confused the site originally, but Yumi was able to order it much more easily, received it promptly, and then it arrived at my door sooner than expected. I love the earrings, and I’m so thrilled to have finally been able to get a pair! This is the second time I’ve used Yumi’s personal shopping service, and I’m certain I’ll be back again! Thank you, Yumi!