Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
Check Past Requests to see what my customers have ordered.

Comment (142 comments)

  1. Fabian says:

    I wanted to buy a high-quality Japanese wristwatch. But it was only available on-site in Japan, without an option to be shipped abroad.

    So I looked for a Japan-based personal shopper and found Yumi’s website – she replied to my request immediately, acted quickly and managed to whole process very well. Yumi handled especially the shipment to Germany/Europe very professionally, so I received the desired watch after a really short time.

    I absolutely recommend her service and whenever I want to order something from Japan again, I will ask Yumi for help.

  2. Christine says:

    I highly recommend Yumi’s service. When the shoe which I wanted ran out of size, she went the extra mile to call the company who had the size I wanted in their factory. Excellent service Yumi. The packaging was also neat and tidy and the item was received within 3 days after shipping.

    I will definitely place my order through her again. Thank you.

  3. Christine says:

    Yumi got back to me within minutes of receiving my email request and located the item I wanted before responding. The store only had one so we waited till they restocked and I just received my order today via DHL. Not only was Yumi fast and responsive, she credited me when DHL proved to be less expensive than we originally thought.

    I’m so excited to have found her and look forward to shopping with Yumi again.

  4. Esme says:

    My item arrived today and I am incredibly happy with it! Very well packed too. Thank you so much for giving me to opportunity to get a hold of something I’d all but given up ever being able to buy myself. 🙂

  5. ec says:

    100% A+! Yumi-san is different and superior than a lot of service because she is able to visit store during pandemic and also willing to ask question to seller (many seller don’t want to ask question). Yumi-san, if you find the limited edition nuigurumi item i am looking for, welcome to contact me anytime! Thank you very much. Stay safe 

  6. Fadzly Fauzi says:

    Good service.. Recommended !

  7. Angelee says:

    I actually found out about her thru my search for another proxy since the one I contacted before refuse my request due to the pandemic. So when Yumi-san accepted my request, I was really overjoyed! My request actually required to go to an exhibit of a game to buy the limited goods and she also sent us a bunch of photos of the exhibit! Really thank you for your help, Yumi-san! You don’t know how much you made me & my friends happy!

  8. CT says:

    Exceptional and very personable–Yami’s communication is above reproach, with an uncommon quality of care and tact in all respects. I could not be happier with her service!

  9. Rocky says:

    Yumi is always so professional and communicative every time I order something through her! She works with me whenever I have trouble deciding on items and is always so patient and reliable. Please utilize her business! It’s the best!

  10. barry says:

    they are definately very professional and go out of their way to find the product that you actaully want. the item i wanted was not available at a store, so they called the manufacturere and got it taken care of. they are very good at communication as well. always answering the next day. i wish every body had a work ethic like these people.

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