Customer Reviews

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Comment (218 comments)

  1. Ash says:

    I ordered through Yumi during the pandemic, when I started gaining interest in cooking. I was really impressed with handmade products from Japan, and had reached out to her for some suggestions and guidance. She was kind enough to send me multiple links to sites where I can order handmade kitchen products. She was very prompt with her responses, even though I was delaying the process. I added multiple items even after I had sent her the final list, which she managed to purchase without any complaints. She is extremely helpful, knowledgeable and patient, which is exactly what you need while buying items from a different country. Thank you Yumi for all your help!

  2. Claudia says:

    It was great to purchase with Yumi! Yumi kept me up to date with all the shipping progress and she was very kind and responsive. I wouldn’t have been able to purchase the Diptyque candle available only in Japan without her!

  3. Javier Rodriguez says:

    This was my first time using a Personal Shopper Service to buy a JDM (Japanese Domestic Market) watch I had no other way of buying and, I must say I was a little hesitant at first.

    I usually buy products from Japan with the use of internet proxy service platforms. But such platforms are limited to Yahoo shopping and perhaps, Rakuten. There is no way of getting products from a physical store or from a Japanese webpage that only ships locally.

    After a couple of very straightforward emails with Yumi, I decided to give it a go and I am very satisfied with the results, to such extent that I have placed a second order for another JDM watch!

    Yumi is very professional, She replies very fast and she is constantly keeping you updated of the status of your order. Likewise she is also vigilant of your shipment once it has left Japan in order to ensure you receive it in the estimated time frame.

    I highly recommend her services and I can assure anyone she will surpass by far your expectations.

  4. Melissa says:

    Thanks to Yumi’s quick service, I was able to buy items I worried would be hard to find in the aftermarker and or would be sold out too quickly. Once again I’m very happy with her service and I can recommend her to everyone who wants to buy something in Japan!

  5. JPM says:

    I just received my first order with, Yumi & I am very happy with her service. She was very easy to communicate with from the start & her responses were timely. She confirmed with me during the important phases of the order, down to the details of the shipping process. The package arrived in good condition & she even utilized the original store packaging. I’m looking to working with her again in the future.

  6. Ana says:

    2nd time using Yumi’s service and I am in love!! I was trying to get a rare Liz Lisa dress for a decent price which I was not able to buy because it was on a Japanese site but thanks to Yumi, I finally have it! I will be coming back ⭐️✨

  7. Maurice says:

    I am very satisfied with the service that you have provided thanks Yumi!
    Wanted some items that i couldn’t order anywhere else and was only
    available at a physical store.
    The communication was very good and clear. Everything was packed great
    and i received it in perfect condition.I can certainly recommend other
    to use this service.

  8. Roberto says:

    It is fantastic to be able to buy this way from Japan. I live in Switzerland and as soon I find music (vinyl or CD) to buy, I contact Yumi, ask her for a quotation, I pay, she buys the item(s) and ships them. So simple and transparent. Thank you Yumi for being so reliable and efficient. It means a lot being able to count with your assistance.

  9. Melissa says:

    Thanks to Yumi, I managed to get some items I didn’t think I would be able to get, so I’m really grateful for her assistance! As always the service was really great, I can highly recommend her!

  10. Deanna says:

    It’s my first time ordering from Yumi-san. Great communication, item was carefully packaged and arrived in perfect condition! I’d recommend this site to anyone looking to buy from Japan, great service!
    Thank you so much Yumi-san!^_^

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