Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
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Comment (227 comments)

  1. MJS says:

    I’ve placed several orders with Yumi and she’s always a pleasure to deal with. Some of my purchases are pre-orders that take several months to be released (e.g., Yuzuru Hanyu exhibition goods) and she keeps on top of things.

  2. Gus says:

    First time using a personal shopper in Japan. Thanks to Yumi, I was able to get a very difficult to get item from the Tsutaya pop up shop. Very happy with her service and her professionalism. I highly recommend the use of her services.

  3. Plus says:

    It was my first time using Personal Shopper Japan and Yumi helped me purchase a limited edition item, she was easy to work with and provided detailed information about the shipment process and updates around my item which helped a lot. Nice and trustworthy service thank you Yumi for everything!

  4. Chris says:

    Working with Yumi has been amazing! The series Reincarnated as a Sword had a pop-up shop in Japan with a few in-store exclusives (I’m U.S. based). While many other proxy services were unable to fulfil my request, Yumi worked with me to make this possible. I’m so grateful for her services. She gave me updates for each step and verified all information with me to make sure everything went smoothly. She even sent pictures prior to shipment to verify everything was as expected before it was sent over. It was reassuring to have confirmation and updates along the way. The shipment was packaged with care and arrived in perfect condition. Thank you so much Yumi, I really can’t thank you enough 🙂

  5. Caitlin says:

    First time using Personal Shopper Japan. Yumi helped me purchase a limited edition item in-store. Easy to work with, from the getting the quote to getting updates on purchase and shipping. Will definitely come back again! Thanks Yumi!

  6. Mustaqim says:

    This is my first time using this service. Yumi is very kind and easy to deal with. My item arrive safely. Thanks Yumi!

  7. Alyssa says:

    First time using this service and yumi was incredibly sweet! and understanding when I replied late due to my email messing up amazing pricing and the items came perfectly with a nice note 🙂 would definitely contact her again!

  8. Tasia says:

    Ordering Japanese items this way was such a breeze! Yumi is so kind and helpful, she was able to get me a full set of capsule toys and kept me up to date all through the process. They arrived today, and I am so stoked! Thank you, Yumi! I’ll definitely be coming back here for any future orders of Japanese items.

  9. Giorgio says:

    Another wonderful purchase concluded with Yumi. Items arrived perfect. The packaging and wrapping of the package is nothing short of fantastic. Thanks to Yumi I was able to find objects that interested me a lot and that I would have struggled to find. I recommend Yumi to anyone who wants to shop from Japan. Thanks again Yumi and see you on your next purchase

  10. Ash says:

    I ordered through Yumi during the pandemic, when I started gaining interest in cooking. I was really impressed with handmade products from Japan, and had reached out to her for some suggestions and guidance. She was kind enough to send me multiple links to sites where I can order handmade kitchen products. She was very prompt with her responses, even though I was delaying the process. I added multiple items even after I had sent her the final list, which she managed to purchase without any complaints. She is extremely helpful, knowledgeable and patient, which is exactly what you need while buying items from a different country. Thank you Yumi for all your help!

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