Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
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Comment (212 comments)

  1. Ana says:

    This is my first time using Yumi and needed help to buy from Mercari Japan to get access to MA*RS fashion. I had a member from a group chat recommend Yumi to me and I am very satisfied! Everything was wrapped very well and arrived fast! Yumi will also refund you if she finds out shipping is cheaper. I am very happy with my clothing and will be using Yumi’s services again!

  2. Ka says:

    I am a repeat customer of Yumi. I participated in a campaign/project that delivered the physical goods after 6 months of enrollment, Yumi periodically provided status update of the shipping delay up until the delivery. She has been been very attentive during the entire process. As always, it has been a pleasure and I look forward to your service again in the near future.

  3. Rob says:

    I just completed another purchase and delivery of a gift to a friend in Japan using Yumi-san’s service. This time, I needed advice from Yumi-san regarding the appropriate gift for the occasion. Excellent advice. Excellent service. Thank you very much.

  4. Giorgio says:

    Second and third purchase together. Everything perfect as always. Communication, shipping and exceptional packaging.
    I recommend Yumi to anyone who wants to buy items from Japan.
    Thank you and see you on your next purchase

  5. Rich Milock says:

    Absolutely the best personal shopping experience I could imagine. This is my second time using this service and I could not be happier. Yumi is super friendly and provides fast, informative communication. She is extremely careful to make sure the products she’s buying are correct, documents the purchasing process, packages items with incredible care, and has orders delivered in record time. I simply can’t say enough good things about her or this service. Highly, _highly_ recommended.

  6. Sunny says:

    First time shopping with Yumi. All I can say is the service and expertise is way beyond expected! The whole process from purchasing to receiving my item was so smooth and I did not have to worry about anything at all because I knew she’s got everything covered.

    She is also very transparent with pricing and refunded me shipment fees once she found out it was cheaper than expected.

    Really thankful for Yumi and will definitely be shopping with her again next time!

  7. JS says:

    I’m a repeat customer! Yumi is very responsive and goes the extra mile by providing options if it’s not possible to buy the items I want. I’ve been able to purchase Yuzuru Hanyu merch that would otherwise not be available to international fans. <3

  8. ST says:

    Second time customer. Service was as great as the first time. Very satisfied. Will be utilizing it again in the future.

  9. Vee says:

    Yumi is the absolute best! There’s no one else who’s shopping services I use! Not only is she so sweet and great at responding, she even communicated to sellers on my behalf when I wanted something custom made! Thank you so much Yumi! I’ll definitely be going to you again soon! 🙂 ❤️

  10. Melissa says:

    Once more I had amazing service. Thanks to her help I managed to buy some amazing Pokemon goodies, for which I’m very grateful.

    Speedy and great service as always!

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