Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
Check Past Requests to see what my customers have ordered.

Comment (166 comments)

  1. Vee says:

    Yumi is the absolute BEST!!! Her communication is amazing and she always got back to me with a response within a day of messaging her any questions. Moreoever she is the sweetest person and always went over and above to help me find what I was looking for :’) When an item I wanted was sold out, she helped look around at other places, reached out to the seller on my behalf, and did everything possible to help me get all the cute items I wanted!

    I’ve bought a lot of cute Harajuku fashion over the years, and before meeting Yumi, have tried a lot of other shopping services. So I can personally attest that other shopping services usually end up costing way more with lots of extra charges per item especially when purchasing Lolita dresses. If you’re looking to get kawaii clothing and accessories, I highly recommend Yumi for all your shopping needs! She is kind, professional, and her prices are very fair. No matter what you’re looking for, she will find a way to get it and ensure you’re happy 🙂 Payment and shipping also went very smoothly. She does everything with paypal invoices so rest assured; she is very trustworthy and your payments are all secure, safe and protected.

    I will definitely be using her services again soon. In fact I’ve already ordered two more dresses and are eagerly waiting for them to arrive! 🙂 Thank you for everything Yumi!

  2. Heather says:

    I highly recommend this service to anyone looking for help ordering from Japanese brands. This is my seccond time using Personal Shopper Japan / Yumi and I will continue to return as a customer. She is quick and thorough in her responses and will try her best to find and order the items you are looking for.

    Thank you again for a great experience 🙂

  3. N.M. says:

    Was looking for a specific item that was sold out online and I saw that a store possibly had one on location in Nagoya.

    I had never used a personal shopper before so I did quick search and found this service online and sent her my request.

    She was quick to respond and said after payment she would go to store and notify me if it was there.

    Once she arrived at the store. She sent me photos of said item and made the purchase. Item was quickly shipped soon after.

    I Received shipment today. Item was well packaged and in excellent condition.

    Thank you so much!

    If I have need of such service again I’ll certainly look to using her first and highly recommend her to anyone else who needs a personal shopper in Japan.

  4. Rich Milock says:

    Absolutely the best online shopping experience of my life! Yumi did extensive research to ensure I was getting exactly the items I wanted, then went to every length to procure them for me. She was extremely knowledgeable, helpful, friendly, communicative, and prompt. She even went so far as to photograph the transaction itself so that I could be assured of what I was getting and from where it had come! The items were packed _extremely_ carefully and arrived on time in pristine condition. I can’t express how impressed and pleased I was with the entire experience from the start to finish. Thank you so much, Yumi!

  5. Melissa says:

    My package arrived today. I’ve never used a personal shopper before (mainly because I was wary) but when I discovered that certain event exclusive items of one of my favourite manga series would only be sold in a physical store and not online, I started looking for a personal shopper nevertheless.

    Yumi got recommended to me and I’m really happy that was the case, because her service is amazing! She always replied quickly, gave me clear quotes and kept me regularly up to date. She even went above and beyond of what I had expected, offering to look for some items elsewhere when they turned out to be sold out at the event itself.

    The items were securely packaged as well, so they arrived safely and without any scratches or bumps. Thanks to her I managed to get my hands on items I never thought I would manage to get, so I’m beyond happy right now.

    I can definitely recommend her service to everyone and I’ll be using her service in the future as well.

    Thank you, Yumi, for your wonderful service!

  6. Kevin D. says:

    I couldn’t ask for better service! Yumi was very responsive and polite, providing detailed estimates and updates promptly throughout the procurement process. She also sent pictures of the items I ordered prior to shipment and at no point was I concerned or uninformed about the status of my purchase.

    My order was also carefully and expertly packed. Everything arrived as expected in perfect condition. If you have any questions, her replies are quick and informative. Particularly in response to COVID-19, Yumi kept me informed of shipping changes and offered me a refund on my prepaid order once a cheaper shipping method was used.

    If you need a personal shopper in Japan, I would definitely recommend Yumi! 🙂

  7. J un says:

    Safely received my package yesterday! I recommend this site for all kinds of personal shopping in Japan because the shopper, Yumi, can check for specific products and their special benefits (特典). For reference, I wanted to buy manga that was part of an ongoing illustration card campaign (デンゲキ祭り~創刊9周年フェア), but the cards could only be obtained by shopping at the specific stores; Yumi was able to call the stores ahead of time to confirm they had the special benefits in stock, and purchased them for me.
    I highly recommend Yumi’s personal shopper service because she can get you a more specific item than most other sites will.

  8. Claire says:

    Yumi helped me get a doll that was only being sold in store in Nagoya. She was a pleasure to deal with. Communication was always swift and very friendly. I am extremely pleased with the service and my doll arrived safely packed.

    Thank you Yumi for providing such a good service and I look forward to work with her again.

  9. shamin says:

    Got the parcel safely today. Trusted and great services by Yumi. All the process very smooth and easy to dealing.Thank you Yumi for the service, I very happy with the purchase. Recommended for those want to buy item from Japan.

  10. Y says:

    Such a wonderful service!
    Yumi is super helpful and accomodating. The process was so smooth from beginning to end, and I really appreciate Yumi’s attention to detail that goes above and beyond. The package arrived in perfect condition. I would highly recommend Yumi’s service!

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