Customer Reviews

I would love to hear your review of my service. Please drop me a line here when you receive your order. Thank you!
Check Past Requests to see what my customers have ordered.

Comment (146 comments)

  1. Dyanna JAG says:

    Ms. Yumi provides excellent communication & assistance, super helpful. She’s very prompt in communicating with you & even make sure that real-time email communication is available to provide you the best options. I engaged her services to purchase merchandise from MAPPA Studios Showcase in Ikebukuro & I received all of my preferred and desired items safely in a well-packaged EMS shipment and a cute note from her 🙂 I would definitely engage Ms. Yumi’s amazing services in the near future again.

    Thank you very much, Ms. Yumi! xoxo

  2. M says:

    Thank you Yumi for the great services!

    I need help buying 2 stuffs from physical store as it come with extra benefits. As the date of the released are different, and one of the date she is not in the city, she went all out asking her friend to help get the item! I’m so thankful! And managed to get all the benefits which make me happier!

    Also, very impressed with the packaging! Totally secured! My items are bulky and she packed it very carefully that when arrived to me everything in good condition! 100%!

    Totally recommend Yumi for your proxy agent as the dealing communication and transaction is all smooth and fast! Shall i need assistance for next purchase i will totally go to Yumi again!

    Thank you!

  3. JS says:

    I found Yumi’s website when I was looking for someone to buy goods from a Yuzuru Hanyu exhibition that was only available in Japan. I had great communication with Yumi and even got a refund when the shipping costs turned out to be lower than estimated.

  4. Katrina Roxas says:

    Yumi replied after minutes of my inquiry. Great service and communication. Will definitely be shopping with Yumi again.

  5. Fabian says:

    I wanted to buy a high-quality Japanese wristwatch. But it was only available on-site in Japan, without an option to be shipped abroad.

    So I looked for a Japan-based personal shopper and found Yumi’s website – she replied to my request immediately, acted quickly and managed to whole process very well. Yumi handled especially the shipment to Germany/Europe very professionally, so I received the desired watch after a really short time.

    I absolutely recommend her service and whenever I want to order something from Japan again, I will ask Yumi for help.

  6. Christine says:

    I highly recommend Yumi’s service. When the shoe which I wanted ran out of size, she went the extra mile to call the company who had the size I wanted in their factory. Excellent service Yumi. The packaging was also neat and tidy and the item was received within 3 days after shipping.

    I will definitely place my order through her again. Thank you.

  7. Christine says:

    Yumi got back to me within minutes of receiving my email request and located the item I wanted before responding. The store only had one so we waited till they restocked and I just received my order today via DHL. Not only was Yumi fast and responsive, she credited me when DHL proved to be less expensive than we originally thought.

    I’m so excited to have found her and look forward to shopping with Yumi again.

  8. Esme says:

    My item arrived today and I am incredibly happy with it! Very well packed too. Thank you so much for giving me to opportunity to get a hold of something I’d all but given up ever being able to buy myself. 🙂

  9. ec says:

    100% A+! Yumi-san is different and superior than a lot of service because she is able to visit store during pandemic and also willing to ask question to seller (many seller don’t want to ask question). Yumi-san, if you find the limited edition nuigurumi item i am looking for, welcome to contact me anytime! Thank you very much. Stay safe 

  10. Fadzly Fauzi says:

    Good service.. Recommended !

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