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Customer Reviews
Looking for cool Japanese products? Personal Shopper Japan.com is your personal shopper who helps your shopping for Japanese products in Japan.
Comments
This was my first time using Yumis service and I was very pleased!
Since I wanted to buy a sanrio collaboration item that didn’t ship internationally, I turned to Yumi and was not disappointed. Everything went really quickly: I received my item just 11 days after first requesting the purchase.
I think the price of the commission fee was really fair too.
Thank you, Yumi!
I can recommend this service 10/10! This was my first purchase and everything went well. The conditions are fair and understandable, everything about the process was clear. There were no problems with the communication as well.
I received my package today, there were no damages and I got all the items I ordered.
Thank you Yumi! I will definitely make a request again in future!
Ordered a few items in the past and the items always came quick and un-damaged. Yumi answers very quick. Great service, I recommend!
Thanks to Yumi’s quick help, I managed to get the items I wanted not long after they had been put up for sale. Thank you so much again for the fast and friendly service!
Yumi was amazing! My friend and I live in Korea and couldn’t get tickets to the Tokyo Waterbomb festival without a Japanese address or phone number. We tried everything. Yumi kindly helped us and the process was quick and easy. We had a great time at the festival. Thanks again Yumi!
Once again the service was impeccable! Thanks to Yumi I finally have the shoes I’ve been searching for for several years now. I can’t recommend her enough!
Yumi San was a great help when it came to buying concert tickets, which is always very complicated when you’re abroad. Extremely fast and efficient, I would call again without hesitation, and not just for concert tickets.
Thank you very much for your service.
Also this purchase ended in an excellent way. Items arrived in perfect condition. I recommend Yumi to anyone who has to shop from Japan.
Thanks again Yumi and see you next purchase
Thanks to Yumi we were able to secure museum tickets without the major hassle of abroad online booking ourselves, and in addition at a very fair price compared to international ticket vendors (who also were sold out).
Following our enquiry she replied quickly and professionally with some additional questions and provided the total cost, we paid via PayPal, and the tickets were secured some weeks later (hooray!!). Thee tickets were later posted to our Tokyo hotel. Immaculate service! We can definitely recommend Yumi, and if we want something from the Japanese market in the future we know whom to contact…
Another friendly, quick and successful inquiry.
All items undamaged, complete and secure and neatly packed and arrived within a week.
Personal Shopper Japan is a rare gem, a quick and reliable service, but more than that Yumi has always been a great person too.
Considerate and helpful.
Earlier this year she recommended me producing and sending an item to a Japanese friend myself, considering it was something unique and very personal, she even taught me about the Japanese addressing system.
This time around I tried writing my inquiry in Japanese as encouraged by my tutor, Yumi kindly corrected some errors I made.
Fair and honest. When she discovers shipping cost turned more favorable than estimated, she notified me immediately and fairly returned the change.
It deserves to be mentioned, it’s why I have been a returning customer for years.
Personal Shopper Japan is formal when she needs to be and friendly when she wants to be. Quick, concise, helpful and fair, always a positive experience.