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Customer Reviews
Looking for cool Japanese products? Personal Shopper Japan.com is your personal shopper who helps your shopping for Japanese products in Japan.
Comments
Great customer service by Yumi! She replies fast and is and meticulous, ensuring all details are correct. She also appreciates her customers.
Thank you Yumi!
This was my first time using Yumi’s shopping service for a limited pop-up shop. Everything went smoothly and communication was excellent. Not only did I receive the physical items, she even took photos while at the shop of all the featured character artwork! This was a great experience and I’d highly recommend sending an inquiry if there’s something you’re looking to buy in Japan. Thank you again, Yumi!
My experience with using Yumi’s services was wonderful. Yumi communicated with me frequently, and my order arrived timely and just as promised. Yumi even refunded part of the shipping costs back to me when the actual cost ended up being lower than what was quoted initially. I will definitely use her services in the future!
I used the service offered by Yumi not once but twice, for two objects both quite expensive and rare to find. Both times Yumi’s purchase of the items was timely as were her responses and availability. The price for her services was fair, she was recommended to me by a friend and I can’t say I was disappointed. Thank you Yumi for everything!
I cannot express enough how WONDERFUL Yumi is! It was my first time using this type of service. After my return from a recent visit to Japan, I discovered one of the ceramic bowls I bought had cracked during the trip home. Yumi helped me search for the product and shipped me more bowls to complete my set. I was very impressed with her prompt replies to my emails, her communication is clear and organized – I really appreciated that! She also carefully packed up my bowls with paper/padding/etc…so that they arrived safely. Within 2 to 3 weeks of our initial chat, I received my bowls. It was so quick! I highly recommend her services and would most definitely work with her again!
This was my first time using Yumis service and I was very pleased!
Since I wanted to buy a sanrio collaboration item that didn’t ship internationally, I turned to Yumi and was not disappointed. Everything went really quickly: I received my item just 11 days after first requesting the purchase.
I think the price of the commission fee was really fair too.
Thank you, Yumi!
I can recommend this service 10/10! This was my first purchase and everything went well. The conditions are fair and understandable, everything about the process was clear. There were no problems with the communication as well.
I received my package today, there were no damages and I got all the items I ordered.
Thank you Yumi! I will definitely make a request again in future!
Ordered a few items in the past and the items always came quick and un-damaged. Yumi answers very quick. Great service, I recommend!
Thanks to Yumi’s quick help, I managed to get the items I wanted not long after they had been put up for sale. Thank you so much again for the fast and friendly service!
Yumi was amazing! My friend and I live in Korea and couldn’t get tickets to the Tokyo Waterbomb festival without a Japanese address or phone number. We tried everything. Yumi kindly helped us and the process was quick and easy. We had a great time at the festival. Thanks again Yumi!