Customer Reviews

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Comments

  1. R says:

    Worked with Yumi to purchase a few items from a luxury brand, that would only ship to Japan. Yumi was extremely professional, followed through with her words, and got everything done AHEAD of time. She actually underpromised and overdelivered. She was supposed to be out of town for about 10 days and told me I wouldn’t get my items in time before my trip (where I wanted to use them) but then ultimately still got them delivered and sent out BEFORE she left on her trip. She is absolutely amazing and will be my #1 go-to for all Japanese shopping going forward. She is the BEST!! Thank you sincerely again Yumi, I sincerely appreciate you!!!

  2. ayushma says:

    During the pandemic, Yumi went above and beyond to help me stock my kitchen. She offered fantastic recommendations whenever I asked, patiently accommodating my ever-growing shopping list. The packages arrived right on schedule and everything was meticulously wrapped. Thanks to Yumi, I’m now enjoying all sorts of new kitchen tools at home!

  3. Olivier says:

    Perfect, as usual.

  4. John says:

    Yumi managed the purchase of a custom-made item for me. Yumi was very careful to record all the specifications that I needed, and I received exactly what I wanted from the store, thanks to Yumi’s attention to detail and customer service. I definitely recommend Yumi’s personal shopping service for anyone with a similar need.

  5. Mark says:

    Just received my 2nd order from Yumi.
    Same as before, smooth transaction and fast delivery.
    Double boxed for protection.
    Thanks and will be back for another item soon!

  6. Alivia Horsley says:

    Very grateful Yumi was able to go out of her way to help me get an in person item only available in Japan! Would highly recommend her service and use her for Japan shopping again in the future. Fast shipping, timely communication and all around a great experience.

  7. Danielle says:

    This is my third or fourth time using her service and it’s been a wonderful experience as always. Fast responses, great pricing, securely packaged and fast shipping. This is always my go-to for buying or bidding on stuff from Japan.

  8. Casey Kitchel says:

    I am so happy I found Yumi’s personal shopping service.
    I had multiple inquiries of different types of items and Yumi was so helpful. It was such a pleasure with working her, she is now my #1 go-to personal shopping service.
    Yumi’s communication is prompt and excellent every step of the way.
    And if you can make yourself available at a convenient time (be mindful of the timezone difference), that’s helpful too.
    She really makes you feel reassured that you are in good hands.
    She provided detailed information and photos of each item I inquired about for my confirmation.
    Everything was neatly packed and arrived safely in the USA.
    Suffice to say, I was very satisfied and grateful.
    In my case I was not in a hurry to receive the items, so in some cases Yumi was able to help me save a little on shipping by sending some items together which was much appreciated. (Keep in mind, if you need your order in a hurry, this might not be possible.)
    Thank you so much Yumi!
    If you need assistance buying products from Japan, I highly recommend Yumi’s PersonalShopperJapan personal shopping service.

  9. Olivier says:

    It’ll be a pleasure to deal with Yumi-san again because her service was perfect from the beginning. Excellent communication, informations about my item (photo), very well packaged (“à la japonaise”), means Japanese people is always so prevenant. Thank you so much for your help to buy the item I had request. And of course, I’ll send you another request now 😀

  10. Amanda says:

    I used Yumi’s service to purchase items from the Maru Kuji Jujutsu kaisen winter holiday event and I was not disappointed. I appreciated the communication and professionalism. My items arrived carefully packaged and exactly as they were expected/initially described. I am very happy with the overall and experience and would recommend her services to anyone. Thank you so much!