Customer Reviews

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Comments

  1. Kevin D. says:

    I couldn’t ask for better service! Yumi was very responsive and polite, providing detailed estimates and updates promptly throughout the procurement process. She also sent pictures of the items I ordered prior to shipment and at no point was I concerned or uninformed about the status of my purchase.

    My order was also carefully and expertly packed. Everything arrived as expected in perfect condition. If you have any questions, her replies are quick and informative. Particularly in response to COVID-19, Yumi kept me informed of shipping changes and offered me a refund on my prepaid order once a cheaper shipping method was used.

    If you need a personal shopper in Japan, I would definitely recommend Yumi! 🙂

  2. J un says:

    Safely received my package yesterday! I recommend this site for all kinds of personal shopping in Japan because the shopper, Yumi, can check for specific products and their special benefits (特典). For reference, I wanted to buy manga that was part of an ongoing illustration card campaign (デンゲキ祭り~創刊9周年フェア), but the cards could only be obtained by shopping at the specific stores; Yumi was able to call the stores ahead of time to confirm they had the special benefits in stock, and purchased them for me.
    I highly recommend Yumi’s personal shopper service because she can get you a more specific item than most other sites will.

  3. Claire says:

    Yumi helped me get a doll that was only being sold in store in Nagoya. She was a pleasure to deal with. Communication was always swift and very friendly. I am extremely pleased with the service and my doll arrived safely packed.

    Thank you Yumi for providing such a good service and I look forward to work with her again.

  4. shamin says:

    Got the parcel safely today. Trusted and great services by Yumi. All the process very smooth and easy to dealing.Thank you Yumi for the service, I very happy with the purchase. Recommended for those want to buy item from Japan.

  5. Y says:

    Such a wonderful service!
    Yumi is super helpful and accomodating. The process was so smooth from beginning to end, and I really appreciate Yumi’s attention to detail that goes above and beyond. The package arrived in perfect condition. I would highly recommend Yumi’s service!

  6. Danielle says:

    This is such a wonderful service. I’d never used a personal shopper before and finding one seemed difficult and risky. There was a once in a lifetime event being held that I was going to miss due to covid, so I decided to finally take a chance and I’m really glad I did. Communication was so easy and she went above and beyond my requests, even taking photos of the event for me without even being asked. I just received my package and everything was packed extremely carefully so all of the fragile items arrived safely and in perfect condition. I will absolutely be using this service again and I highly recommend it to anyone in my situation as well.

  7. Binglun says:

    Thank you Yumi.

    I wanted some pre-order itesm from a physical store and she managed to pre-order it for me. The delivery of items was fast and in good condition.

    The communication and transaction was smooth as well. I would recommend her services and would use it again if I need anything in the future!

  8. John says:

    I came across this website while looking for a personal shopper to go to a limited pop up store at Parco. Sakaguchi san was kind enough to help go to the store to help me purchase goods immediately. I do recommend to give her services a try and she is very friendly as well.

    Thank you!

  9. Jennifer T says:

    When I was trying to find a way to buy a hard-to-find product, I came upon Yumi’s website. Every step of the way from inquiry, quote, and acquiring the product was great. When one seller for the product became unavailable, Yumi went out of her way to find me another seller. I am very happy with Yumi’s help and the personal shopper experience that she provided.

    Upon the delivery of my item, I noticed that Yumi took great care in ensuring that my items arrived as safe as possible. The entire package was wrapped securely. The items themselves had extra protection.

    I will definitely shop with Yumi again!

  10. Todd says:

    Perfect! Fast and easy transaction to California. I really appreciate all of your assistance. I will definitely use you again in the future. Thank you very much!