Customer Reviews

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Comments

  1. Melissa says:

    Yumi was the best personal shopper I’ve ever dealt with. I had a rather difficult request – for a special limited-time-only store that needed reservations for entry! I contacted many personal shoppers in Japan, but Yumi was the only one who was willing to go above and beyond to fulfill my request. She was incredibly easy to work with, and was extremely clear about pricing and expectations. I loved that she sent me detailed updates – she even sent me a photo of the store when she arrived, and of everything she managed to purchase on my behalf! I am so excited to use Yumi again for all my shopping needs in the future. Thanks, Yumi – my family and I are so happy to receive our goods and you provided us with top-notch, all-star service. We are so grateful!

  2. Corey says:

    Yumi turned my order around with great speed and independence. She took great care to verify information and conduct every interaction with politeness. The package arrived double-boxed, with bubble wrap, and in perfect condition. Finally, a handwritten thank-you on the invoice.

    If only everything in life could go this well. Will use your services again.

  3. rc says:

    I was reccomended by a mutual of mine to go to Yumi. Yumi was wonderful, very nice!! (i changed and added things to my order alot and she was very patient with me), shipping was quick (recieved items in 5 days – ems shipping) , items came protected with two boxes, quoted everything before and showed how she added up the total.
    Will definitely go to Yumi again!!

  4. Christina says:

    Thank you Yumi for the pleasant transaction! She is really patient and kind with me and even helped to double check the goods I am buying because I do not understand Japanese. Items were packed really well and throughly! Will definitely come back to you again when shopping for goods in Japan ☺️

  5. Sirpa says:

    Great service. Definitely going to use your service again in the future. Thank you very much.

  6. aeliami says:

    Excellent shopping service! I needed an in-store ss for a special release by BTSSB in Nagoya. She quoted everything before, including international shipping fees so I only had to pay one PayPal invoice. After payment, she gave me updates while at the store waiting and afterwards before she had returned home to let me know she had gotten everything! She shipped everything out the same day. My only complaint is the packaging seemed a little small (but I’m glad it wasn’t over packaged, so it’s okay). I’d prefer the brand shopping bag separated and folded, just so it doesn’t get crushed. But not a big deal.

    I would definitely recommend her and would be happy to use her service again!

  7. Fern says:

    Gotten some stuffs from Mercari with Yumi’s help! She’s fast in responding & definitely made it so convenient for me as liaising with the buyer is required on Mercari to close the deal. Thank you Yumi for your patience & assistance!

  8. Robin Clarke says:

    Second time using Yumi’s service, this time to get my Fuji-rock wristbands during the Japan only pre-sale.
    Once again very friendly & helpful. Prompt and proactive communication. Superb service – would definitely recommend.

  9. Judy R says:

    Yumi, I just opened my package, and I am beyond thrilled. YOU ARE NOW MY PERSONAL SHOPPER FOR CLOTHING. I am so lucky to have found you.
    I had visited Japan and purchased clothing from a lovely store, STRASBURGO. After returning to New York, I wanted to purchase more items from their web shop , however the store would not, even after my begging, ship to the USA.
    I then researched online and met Yumi.
    Yumi is efficient, smart, and friendly. Yumi went out of her way to get answers and info. about Japanese sizing. She put up with my constant emails.
    I would recommend her shopping services to anyone for anything.
    Oh, not not mention, the package arrived in less than 3 days, Japan to NYC.
    Thank you again.

  10. Zaccy says:

    Yumi is fantastic. Great to deal with, efficient and my lifesaver. Couldn’t recommend her enough. Just received my monthly order today. Delivery was quicker than my interstate Adidas order!!