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Customer Reviews
Looking for cool Japanese products? Personal Shopper Japan.com is your personal shopper who helps your shopping for Japanese products in Japan.
Comments
I found Yumi’s website when I was looking for someone to buy goods from a Yuzuru Hanyu exhibition that was only available in Japan. I had great communication with Yumi and even got a refund when the shipping costs turned out to be lower than estimated.
Yumi replied after minutes of my inquiry. Great service and communication. Will definitely be shopping with Yumi again.
I wanted to buy a high-quality Japanese wristwatch. But it was only available on-site in Japan, without an option to be shipped abroad.
So I looked for a Japan-based personal shopper and found Yumi’s website – she replied to my request immediately, acted quickly and managed to whole process very well. Yumi handled especially the shipment to Germany/Europe very professionally, so I received the desired watch after a really short time.
I absolutely recommend her service and whenever I want to order something from Japan again, I will ask Yumi for help.
I highly recommend Yumi’s service. When the shoe which I wanted ran out of size, she went the extra mile to call the company who had the size I wanted in their factory. Excellent service Yumi. The packaging was also neat and tidy and the item was received within 3 days after shipping.
I will definitely place my order through her again. Thank you.
Yumi got back to me within minutes of receiving my email request and located the item I wanted before responding. The store only had one so we waited till they restocked and I just received my order today via DHL. Not only was Yumi fast and responsive, she credited me when DHL proved to be less expensive than we originally thought.
I’m so excited to have found her and look forward to shopping with Yumi again.
My item arrived today and I am incredibly happy with it! Very well packed too. Thank you so much for giving me to opportunity to get a hold of something I’d all but given up ever being able to buy myself. 🙂
100% A+! Yumi-san is different and superior than a lot of service because she is able to visit store during pandemic and also willing to ask question to seller (many seller don’t want to ask question). Yumi-san, if you find the limited edition nuigurumi item i am looking for, welcome to contact me anytime! Thank you very much. Stay safe
Good service.. Recommended !
I actually found out about her thru my search for another proxy since the one I contacted before refuse my request due to the pandemic. So when Yumi-san accepted my request, I was really overjoyed! My request actually required to go to an exhibit of a game to buy the limited goods and she also sent us a bunch of photos of the exhibit! Really thank you for your help, Yumi-san! You don’t know how much you made me & my friends happy!
Exceptional and very personable–Yami’s communication is above reproach, with an uncommon quality of care and tact in all respects. I could not be happier with her service!