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Customer Reviews
Looking for cool Japanese products? Personal Shopper Japan.com is your personal shopper who helps your shopping for Japanese products in Japan.
Comments
Third time using this service and it’s still amazing. Great communication, pricing, and flexibility in taking all sorts of requests. Thank you so much for yet another easy and stress-free experience, and for giving me access to an exclusive event with merchandise I would have missed out on without your wonderful service.
Another purchase with Yumi.
Everything perfect as always.
The packaging of the items is done very well.
Thanks Yumi.
See you on your next purchase
This was my first time shopping and I had a great interaction! I ordered some starbucks cups and Yumi helped me find the one that was out of stock either way (I didn’t end up getting due to upcharge but that is not her fault!!) but I still managed to get 2 other cups that were still in stock on the site! I chose sea shipping and it took roughly 2 and 1/2 months to get to me, but that was expected! I’m so happy with my purchase and would def recommend! Very fast and prompt and helpful!
This is my first time using Yumi and needed help to buy from Mercari Japan to get access to MA*RS fashion. I had a member from a group chat recommend Yumi to me and I am very satisfied! Everything was wrapped very well and arrived fast! Yumi will also refund you if she finds out shipping is cheaper. I am very happy with my clothing and will be using Yumi’s services again!
I am a repeat customer of Yumi. I participated in a campaign/project that delivered the physical goods after 6 months of enrollment, Yumi periodically provided status update of the shipping delay up until the delivery. She has been been very attentive during the entire process. As always, it has been a pleasure and I look forward to your service again in the near future.
I just completed another purchase and delivery of a gift to a friend in Japan using Yumi-san’s service. This time, I needed advice from Yumi-san regarding the appropriate gift for the occasion. Excellent advice. Excellent service. Thank you very much.
Second and third purchase together. Everything perfect as always. Communication, shipping and exceptional packaging.
I recommend Yumi to anyone who wants to buy items from Japan.
Thank you and see you on your next purchase
Absolutely the best personal shopping experience I could imagine. This is my second time using this service and I could not be happier. Yumi is super friendly and provides fast, informative communication. She is extremely careful to make sure the products she’s buying are correct, documents the purchasing process, packages items with incredible care, and has orders delivered in record time. I simply can’t say enough good things about her or this service. Highly, _highly_ recommended.
First time shopping with Yumi. All I can say is the service and expertise is way beyond expected! The whole process from purchasing to receiving my item was so smooth and I did not have to worry about anything at all because I knew she’s got everything covered.
She is also very transparent with pricing and refunded me shipment fees once she found out it was cheaper than expected.
Really thankful for Yumi and will definitely be shopping with her again next time!
I’m a repeat customer! Yumi is very responsive and goes the extra mile by providing options if it’s not possible to buy the items I want. I’ve been able to purchase Yuzuru Hanyu merch that would otherwise not be available to international fans. <3