Shipping

I use EMS, Express Mail Service, which is safest and fastest. Air, Surface, SAL shipping as per your request.

EMS Rate schedule : http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
Rate schedule for Air, Surface, SAL : http://www.post.japanpost.jp/int/charge/list/index_en.html
Rates and delivery days : http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Other websites similar to Personal Shopper Japan.com ask you to pay separately, once for commission fees and the again for shipping cost which will cause double PayPal transaction fees. To prevent you from making these payments twice and to give you a simple and easy process, I estimate shipping cost by size and weight of the items. Please note that the cost might slightly differ from the actual shipping cost for that reason. The shipping cost also includes packaging cost.

Size and Weight Limits

List of EMS Size and Weight Limits : http://www.post.japanpost.jp/int/ems/size/index_en.html

Dimension

Diagram for Standard A and B
Each country uses either of the above two standard sizes, A or B. Some countries may use different standards.

Weight

The maximum weight is 20kg or 30kg, it depends on countries/areas.
I use a baggage forwarding company for oversize orders.

Prohibited Articles

There are prohibitions on exports and imports of certain articles by laws and provisions. Please check if the items you want are not prohibited.

Commonly Prohibited Articles

  1. Heroin, cocaine, MDMA, opium, cannabis, stimulants, psychotropic substances, and other narcotic drugs (excluding those designated by Ministry of Health, Labour and Welfare Ordinance);
  2. Firearms (pistols, etc.), ammunition (bullets) thereof, and pistol parts;
  3. Explosives (dynamite, gunpowder, etc.) ;
  4. Precursor materials for chemical weapons;
  5. Germs which are likely to be used for bio-terrorism;
  6. Counterfeit, altered, or imitation coins, paper money, bank notes, or securities, and forged credit cards;
  7. Books, drawings, carvings, and any other article which may harm public safety or morals (obscene or immoral materials, e.g., pornography);
  8. Child pornography; and
  9. Articles which infringe upon intellectual property rights.

Please refer to link below for more information.
Nonmailable Articles in International Mail

Note that each country prohibits certain other articles in addition to commonly prohibited articles. In some cases I may have to decline your orders even though they are not in the lists.

Shipping Insurance

I strongly suggest you insure your order items in case of damage or lost. EMS covers up to 20,000JPY for free, an additional fee is required for more than 20,000JPY.

EMS Insurance Program : http://www.post.japanpost.jp/int/ems/service/damage_en.html
Air/Surface/SAL Insurance : http://www.post.japanpost.jp/int/service/option/insurance_en.html

Insurance costs will be included in a quote by default. please let me know if you don’t need it, but note that I cannot accept any claims for damage or lost without insurance.

Customs and Import Duty

When your order is imported into your country, you may need to pay import duties depending on the items and their prices. Import duties are taxes paid to the destination country to protect their industry, and the rates and items subject to tax differ according to the country. In addition to import duties, associated taxes such as excise tax and value-added tax are sometimes charged. Usually import duties don’t incur for not expensive items, but checking at customs is random and I have to say it’s kind of matter of luck. Please note that you are responsible for such costs, and I cannot predict them nor have no control over these charges. Also, I don’t declare less value on customs form since it is against International laws.

Shipping Items over ¥200,000 Value

From April 1st 2017, a customs clearing procedures fee will be charged for packages over ¥200,000 value per Japan Post policy change. The fee is ¥2,800 / package.

Shipping to Hotels

If you are coming to Japan, I can send items to your hotel or general delivery to a post office close to the place you will be staying.

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