Customer Reviews

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Comments

  1. Annie says:

    I’m glad that I’ve found Yumi’s personal shopping services. She had been a great help in getting USJ Express Passes for me as it was very difficult to get especially for the foreigners. She responded very quickly and sent follow up emails. I definitely will use her services again. Thank you Yumi.

  2. J C says:

    Yumi is wonderful and she goes above and beyond to help me get the items I’m looking for!

    This was my first time using Yumi’s service and Yumi helped me purchase very limited items that were difficult to purchase and required going in person to Pop Up Shops to reserve and receive at a later date (she helped me go to shops in Nagoya and Tokyo!). She kept me updated at every step of the process and always answered my questions promptly and professionally. She even helped me call the shops for more info on the items and updated me every step of the way.

    Yumi is friendly, professional and honest and upfront with everything involving the purchase of my items. Yumi is super reliable and trustworthy and I really appreciated her clear communication, her hard work and how much care she puts into making sure that she gets my items to me safely. She’s super fast, efficient, thorough and kind and she really goes the extra mile to make sure the entire process is super smooth.

    The initial quote Yumi gave me for one of my items ended up different from the actual cost and Yumi immediately let me know and refunded me the difference.
    Yumi took photos of the shop for me and also of the items when she received them. She quickly shipped the items out to me as well!

    I’ve used other services in the past and they just cannot compare with how much care and work Yumi puts into every single request. Yumi never lets me feel worried about the status of my purchases and her fees are very reasonable!

    Yumi always takes care in packing my items even when the items she helped me purchase were big and irregular shaped. Even the delivery service I used complimented her packaging (it was a big and irregularly sized item that only got to me safely because Yumi was so thorough and careful in making sure it got to me safely)!

    I highly highly recommend Yumi and cannot thank her enough for going the extra mile to help me obtain my items and making sure the entire process was so smooth!!

    I am super happy and wouldn’t be able to obtain my items without Yumi’s help.

    Thank you so much, Yumi! I will definitely come back when I’d like to purchase anything from Japan in the future!

  3. Charles says:

    Yumi is an absolute delight and helped me to order everything i wanted from a fan event. She was super easy to work with and very accommodating. I cant thank her enough for her help and hard work. I’ve told all my friends about her and cant recommend her services enough. Thank you Yumi!

  4. Seng says:

    I’m so happy to find Yumi’s service. She was professional and communicated throughout the process. I would definitely use her service again and recommend her to anyone looking for goods from Japan. With gratitude.

    • Giorgio says:

      This latest purchase with Yumi also went excellently. Yumi is very professional. Buying with her is a guarantee. Even if there are surpluses in the calculations, it refunds the difference. I highly recommend it to anyone who wants to buy items from Japan. Thanks again Yumi and see you on your next purchase

  5. Giorgio says:

    Another purchase of multiple items concluded in a wonderful way.
    I recommend Yumi to anyone who needs to make purchases from Japanese sites and stores.
    Thanks again Yumi, and see you on future purchases.

  6. Roland says:

    Yumi purchased and shipped the item I requested very quickly, and kept me up to date with all info regarding the purchase. I highly recommend this service. Thanks Yumi!

  7. Felicia says:

    Second time using Yumi’s service and I really loved her enthusiasm and support in getting things I need from different buyers, including negotiating and discussing prices with the buyers. Highly recommend her service and will definitely use her service again!

  8. Esther says:

    I can highly recommend Yumi’s service! Everything is incredibly professional! Communication is fast and smooth, the purchase is made and shipped quickly, and she keeps you informed about the shipping process. I will definitely use your service again in the future Yumi, many thanks!

  9. Tasia says:

    This is the third time I’ve used Yumi’s personal shopping service, and I’m certain I’ll be back again! I received my package today, and I’m so stoked! Communication is always prompt and thorough, and she works wonders finding the things you want. She was able to get everything I was looking for, and it all arrived quicker than I thought. The website form to contact her never wants to send my request, so I’ve ended up just emailing her directly each time, but I make sure to include all the information she needs and she makes it work every time 🙂 Thank you, Yumi!

  10. Vivian says:

    Thank you so much, Yumi!
    I had a very pleasant experience with Yumi and her services. The communication was great, she even went out of her way to help me find additional information as I was not able to search up the products in Japanese. She is friendly and updated me on every stage from purchasing the pen to when she shipped my pen. Also, she was upfront with all the charges and if there were any additional charges for any changes made.